Staffing for early Independence – Avoiding Arthur causes labor management crisis

Unpredictable weather has always been a factor in the northeast US. More often than not, the winter months are when New England especially is susceptible to weather-related interruptions of plans, traffic, school and work cancellations, etc. So when an early July hurricane unexpectedly comes barreling up the east coast, it’s a big deal. When it is scheduled to arrive on July 4th in Boston, you get a July 3 & 4, 2009 Boston July Forth Fireworks Spectacular Images by Jay Connordifferent type of fireworks…

Yesterday the city of Boston decided not to postpone its annual Independence Day celebration, which includes the outdoor concert by the Boston Pops Orchestra and massive fireworks display. Instead, the city decided yesterday, July 2nd to move the festivities up to today, July 3rd. What a nightmare for scheduling all of the labor needed to support the change.

  • Public works, city workers and vendors setting up for the tens of thousands of visitors for the fireworks lose an entire day of work, likely requiring overtime and additional staff
  • The police and transportation workers that are needed not only to support and provide security for the event but the logistics of managing the traffic. Most businesses are open in the city today (whereas many are closed on the 4th). Many roads are planned to be closed at noon today, likely causing nightmare traffic scenarios
  • The retail, dining and hospitality businesses who must also make drastic last minute schedule changes for the tourists and visitors coming in today, vs. tomorrow.schedule1

Automated scheduling can be a huge time savings here. On the fly schedule adjustments, identifying employee availability & potential restrictions, managing pending overtime costs efficiently with projected hours features are all benefits of a workforce management system with advanced labor scheduling. Even sending an “all hands on deck” text message to employees that can help fill shifts via a mobile phone is now a reality with these systems.

4th-of-july-in-boston-4So while Arthur may bring some rain tomorrow, Boston will celebrate our independence as usual. The Pops will play at the esplanade and the fireworks will light up the sky over the Charles River, thanks to the many workers scheduled to work extra hard to make it happen.

Happy 4th of July!

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