Small to midsized businesses and organizations (SMBs) need an enterprise-class workforce management suite with an affordable price point in order to remain competitive and continuously improve in order to grow their business. Cloud computing advancements have enabled leading vendors to deliver enterprise-class workforce management specifically designed for these organizations. Cloud services have now become the mainstream deployment option of choice for SMBs as opposed to on-premise models, and now workforce management SaaS is available via the cloud for SMBs.
SMB Labor Management Challenges
It’s no mystery that SMBs have many unique IT and business challenges. The area of workforce management a growing challenge for many SMBs. While enterprise applications often included HR, Payroll and labor management modules as part of a financial suite or ERP package, for decades SMBs have tackled workforce management needs with paper time sheets, hand-written time off requests, and schedules often done on a white board. The use of spreadsheets was considered advanced and manual calculations and data entry resulted in error prone business processes.
Software license and maintenance fees, implementation services costs, custom development needs and extensive IT resource requirements made the much-needed functionality for these organizations financially unattainable. With minimal budget and typically very little back office support (HR, Payroll, I.T. are sometimes the same person) SMBs usually have to settle for an internally developed, homegrown system; or a system cobbled together from multiple vendors that doesn’t do a lot for them in the way of integrated Timekeeping, HR & Payroll. Usually these are low end, stripped down products from the larger vendors. Sometimes SMBs turn to service bureaus and outsourcing providers. They usually have experience with one or more outsourcing vendors or a local service bureau for Payroll and the software they use doesn’t have much HR & timekeeping functionality since it’s geared mainly for payroll.
Managing your own applications means keeping them updated and upgraded yourself. Or, you have to hope your vendor’s solution is up to date and then upgrade regularly to remain technologically current. But, many providers are finding it increasingly difficult to maintain these systems and keep pace with technological advancements – in both product capabilities and the user experience. Most service bureaus remain focused on only the payroll function, with add-on applications being a
Enterprise-class Workforce Management Simplified
Small to midsize businesses are continually trying to get the most from every available resource. But, a vital asset that offers potential savings and productivity is often overlooked — your workforce. Outsourcing your payroll, HR, and other workforce management applications to a SaaS model eliminates the technology headaches that can plague internal deployments. It reduces costs. Lets you offer the same premium employee packages provided by your larger competitors. And offloads the entire IT burden from your organization so you can focus on what you do best — growing your business.
The opportunity may be as basic as automating manual processes for capturing and tracking employee time and attendance, thereby reducing costly errors to which all manual systems are prone. Or it may be upgrading legacy time and labor or payroll technology that can’t scale with your business or limits the ability to analyze your workforce’s effectiveness. Perhaps you’re simply tired of being “nickel and dimed” by your current vendor who charges you to access your own data and makes it difficult to predict your month-to-month payroll processing costs.
“Small and midsize businesses are feeling the financial pressures of a tight economy and having to compete with larger organizations with more resources. A workforce management solution tailored to the needs of SMBs can help them uncover and reduce hidden costs, leading to improved productivity and smarter decision-making” Lisa Rowan, program director of HR, learning, and talent research, IDC
Cloud-based workforce management for SMBs is fast and easy to install and get up and running, with minimal time and resources required. Employees can use these systems with little to no training. Business processes are automated, streamlined and simplified while users always benefit from the most current technologies. Most importantly, similar to most SaaS offerings, users can use only what they need at a given time and fluctuate their usage as needed with no penalties or long term commitments.